What Is the Customer Service Standard?

Focus: ICT Standards and Legislation

Source: AODA

Readability: N/A

Type: Website Resource

Open Source: Yes

External URL: https://aoda.ca/what-is-the-customer-service-standard/

Keywords: N/A

Learn Tags: Accessibility Disability Bias Government ICT Regulation Inclusive Practice Canadian Landscape

Summary: The Customer Service Standard mandates that service providers must find ways to break down barriers that prevent customers with disabilities from accessing the services they need.