Purpose, Potential and Pitfalls of Customer-Facing Voice AI

Focus: AI Ethics/Policy

Source: VentureBeat

Readability: Intermediate

Type: Website Article

Open Source: Yes

External URL: https://venturebeat.com/ai/purpose-potential-and-pitfalls-of-customer-facing-voice-ai/

Keywords: N/A

Learn Tags: AI and Machine Learning Business Ethics Design/Methods

Summary: Explore voice AI's potential for empowering consumers and delivering value to businesses that deploy it — as long as there is a clear understanding of its purpose and limitations.